My Sweet Secrets Sun, 29 July 07

Jacelyn • Filed under: Food, Personal, Work 12:47 pmComments(12)

Did anyone miss me? I know, my previous post nearly made the headlines Don’t think I’m just a complain queen. I just wanted justice for my friend and I I’m glad they responded fast to my woes and am very satisfied with how they handle it. I won’t go into details. But still, thumbs up for Donut Factory for their professionalism!

You know, GOOD things don’t happen to me but BAD things kept coming after me What’s wrong? I had food poisoning TWICE within a month. Jesus! I can’t even have a proper meal during work and that really sucks. Imagine you have to gobble down the food as fast as you can before starting work again. I hate it Uncle Doctor told me that it could be the cause of the irregular hours I have my meals *SOB*

Working at a call centre can be pretty frustrated as some customers are so bitchy and irritating. You know, especially those who have such a huge ego and insisted that they are right all the time. And those who don’t even bother to even say a THANK YOU and hung up the call after getting the numbers. Like come on, where’s the basic courtesy? Didn’t your Mom and Dad teach you that?

  • To all parents, discipline your children and forbid them from making prank calls. FYI, each call costs 75cts.
  • If you have poor pronunciation, only know how to mumble, or speak like a machine gun; don’t expect us to understand your language as well.
  • If you don’t have the name of the company, don’t call us. Do you expect us to search for empty names?
  • If you don’t have the patience to even wait for 3 seconds, then don’t call us. Try searching for the number yourself. Do you think that we are able to memorize thousands of listings and know them by heart?
  • If you have nothing better to do and just wanted to annoy someone, don’t call us. We are not your punching bags.
  • Don’t tell us “You should be the one to go and find out the spelling of the word.” Come on, we are not walking dictionaries.
  • Stop telling us, “Your system is really lousy. I can get them from SingTel and YellowPages, why can’t you?” If that’s the case, then call them. Duh!

These are some of the everyday incidents I happen to encounter. I know, complaints and complaints. No point getting angry, but I feel better when I blogged it out

“What comes around goes around. Do unto others as you would have them do unto you, and don’t do unto others what you wouldn’t want done to you.” People just don’t seemed to learn. Anyways…

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Plugs:  Rachelle, xiAo ReNE, swz, Sky, Wenya, SABRINA, Jeanie, Ed, karen*, Jacelyn

Donut Factory - Where is the good service? Thu, 19 July 07

Jacelyn • Filed under: Ranting 5:36 amComments(19)

CASE CLOSED

Had received an e-mail from Donut Factory. Appreciation to Mr. Gunter Rahim for his professionalism in handling this matter.

I’m back, but not really happy I had to replace my yummy and camwhore pictures to a complaint post instead. Thanks to someone who ruined my entire OFF DAY

Following the current tremendous success of Donut Factory, the second outlet opened at Suntec City just recently. Being an avid lover of their donuts, I went there on 18 July 07 @ 1615 hours with Ying Ying. As usual, the queue started growing tremendously even before I reached there. When it was our turn (finally), she was telling me that she wanted to take pictures of the pretty and delicious donuts for her friends to admire (Donut Factory, be flattered!). Not long after, this employee by the name of Serene shouted at the top of her voice.

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Plugs:  CL, jsim15, Aivin, Jayson Ang, IcyAngel Stella, SABRINA, Haley, desmond!!, kAngye in the House, karen*, Amirool, Donut Factory, Zu Er, ying, xiAo ReNE, twinkleballs, Ed

Half Dead Sun, 15 July 07

Jacelyn • Filed under: Personal, Work 2:19 amComments(8)

Have been down on my luck lately Went to have steamboat @ Bugis and gotten myself into big trouble. I’ve been having the runs since that day onwards How come those who went with me didn’t get it? Could it be the evil cursing of villains around me?

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Plugs:  Jayson Ang, SABRINA, Angela, Raymond, karen*, Haley, Kris