Worst Job Ever Sun, 13 January 08
Jacelyn • Filed under: Thoughts, Work • 11:53 pm • Comments(5)
Resolutions came a bit late, but nonetheless…
- Get my driving licence
- Get a proper full-time job and stay on for at least a year
- Lose weight, at least 3 kgs
- Finish up furnishing my pig sty
- Skip 100 counts at least twice a week
- More personal savings
- Spend more time with my loved ones and friends
- … and the list goes on
Stress has been extremely overwhelming for the past few weeks. Had the feeling that my health is deteriorating and my body may crumble any moment. It’s gonna be a hectic 2 years from now on. I’m feeling the burden already 
I have an interview tomorrow and hopefully, what I’ve learnt in school for the past few years could be put into use for that job 
But first and foremost, I need to grab the chance of getting that job (though i didn’t do any preparation for it 
). At least if I get that job, I don’t have to listen to angry customers complaining almost everyday and saying sorry for countless times each day 
It’s such a torture to me. What we’ve learnt during the training period are all bullshit. All the empathy stuff are crap. Don’t understand why do we have to endure all their nonsense, we aren’t even professional psychologists. Also, the management is taking us for granted. They wanted us to make things easy for them, but they don’t do so for us.
Can’t help it anyway. Products sucks, company sucks, policies sucks, and the people aren’t any better. The stupid team leader don’t even bother to help clear the call queue at all. All she does is to say “Guys, call queue.” and looking at the call statistics for the whole day. Duh. So much so for being the biggest software company 
Customer Service? Forget it. It’s the worst job ever. And I’m not gonna step into this trade again. It’s so much better to be a consumer. At least we get to rant
Die-hard fan of 
