[Review] JUSalon – Terrible Service, Horrible Haircut Friday, 19 March 10
Jacelyn • Filed under: Beauty, Ranting, Reviews • 10:30 am

I did my haircut at JUSalon two weeks ago. It’s not the hair salon that I frequent, but since I won a free haircut via Chic Magazine’s Facebook fan page, I braved myself to go for it.
Chic wanted the first 50 people to submit a hairstyle that they desire to have. This was the hairstyle which I had chosen.

I have always wanted to get this hairstyle, but my hair feels like hay, thick and lifeless. No matter how I trim it, pump it with lots of hair products or style it, I can’t seemed to achieve this look at all.
Since they wanted us to submit a photo of the hairstyle, I presume someone from the hair salon would refer and cut my hair according to it?
Apparently not.

The entire salon was extremely quiet, there was only one hairstylist around. I waited for 15 minutes before I got my turn as he was attending to someone else.
At last, it was my turn. The moment I sat down, he asked me how would I want my hair to be cut. Uh huh? Requiring us to submit a photo of the hairstyle is just a gimmick?

Anyway, I took out another photo to show it to him and told him that I wanted a similar hairstyle. I explained to him that I have layered hair, so it’s understandable if it is not possible to have the exact effect but close to it should be fine?
He gave me a blank look and started messing around with my hair. All he said was “I can try.” Then, he started snipping away my ends and cut them straight. So my entire hair looked like a flight of stairs.

(source)
Yes, my hair literally looked like this. Except for the coloring of course.
I got really fed up and told him “I think you don’t understand what I mean, just cut my hair back to layered.” He seemed to be quite unhappy with my comment and thereafter, he trimmed my hair hastily.
Then came the last straw, I told him to cut my fringe according to the photo given and this was what he gave me.

My horrible fringe!!! The layering is really bad. It gets too short at the top.
TAMADE! Lao niang damn angry!

The entire process merely took 20 minutes.
Before I left, the guy told me that he is one of the bosses and their salon is relatively new.
Uh huh. Boss or not, you are unprofessional, lack of skills and used sneaky marketing tactics.
Period.
Now, I need to save my hair!

eeerk! Sounds bad.
So now how? Did you manage to save it?
….omg.
please provide the full address of the salon on your blog so people can avoid it at all cost.
did you write to the Chic Magazine? it is very unprofessional – both the salon side and the organiser.
DK: Still ugly :P
missyeley: Hey babe! The salon is located at Tanjong Pagar area. Don’t know if I can disclose or not, otherwise it will be considered as libel? Chic Magazine wasn’t helpful either. They gave me this reply. http://twitpic.com/19gip8
Libel?
One cant use the excuse of libel when there are evidence presented to them.
I don’t see anything wrong with posting their name and address. Treat it as public service announcement to your readers.
And they can’t do anything since you are speaking the truth.
That’s true. But now I am angry at Chic Magazine. TMD lor.
it sounds really bad, yikes. see you on saturday yep? have a speedy hair growth!!!
Hey Jayne, thanks. :P See you on Sat!
i think you should post it @ FB JUS SALON PAGE, :O ~ they advertise their shop in the FB like so good , end up their skill + service liddat. tsk tsk , good luck to your hair anyway