Victim of POSB GO! Debit MasterCard Fraud Mon, 11 July 11
Jacelyn • Filed under: Ranting • 12:00 pm • Comments(12)
Update (12 July 2011): I got a call from DBS this morning and they mentioned that they will credit back the amount to my account within this week. From there, they will continue with their investigations and will update me again.
Many thanks to the people from Harewarezone, Chris & Wanda from DBS for the assistance, as well as Nadia, Niki, Athena, and the rest of the people from Twitter for their advices!
Will update on the case again.
I was a victim of debit card fraud last week. This is the first time such a thing has ever happened to me and I am both scared and worried.
On 8th July, I logged on to the internet banking and found a suspicious transaction in my account.

The fraudster had spent USD401.75 (SGD505.60) on my debit card. Ironically, I just received my salary on 5 July. Immediately, I called the bank and told them about it. They advised me to head down to any branch to lodge a fraud report and just wait. I made a police report as well.
I have been using the POSB Go! Debit MasterCard for more than a year when it was first introduced. Everything went well until this happened.
I am puzzled.
Firstly, why wasn’t I alerted when the transaction was being made? Obviously the fraudster’s address must be different from my billing address.
Secondly, I’ve never lose my card before and I am the only one holding on to it. So how did the fraudster get hold of my information?
I can recall my card being used in GV online booking, Tiger Airways and lastly iTunes. Was my information being stolen from iTunes?
Has anyone encountered such a situation before? What should I do now? Should I just wait? Will I get my money back and how long will it take? I am totally at a loss.
Plugs: Sin Huei, Jacelyn, MARK, Wanda, Hong Wei, cl0udi3, Chris Ng, Ju Ann, Bill Gates
Will update on the case again.
Read on to find out why. 














