the QUEEN and her BLING

… from me! I’m finally freed from that shitty company I’m glad I walked out of the dump and wash my hands off all the dirty stuff. Initially, they refused to release me early and started telling me all about their hidden policies. I had applied for offsetting of my annual leave at least a month ago and my manager had actually approved it. But the HR refused to let me off as she said that decisions are made by the HR department and during our transition period, we are not allowed to apply for leave. I was extremely angry and told her off by telling her that these points were not even reflected in the contract in BLACK and WHITE and that she is going against the rules of MOM.

After which, she called up her HQ and told me that they had allowed me to leave early as they would review base on case to case basis. A whole load of bullshit. If I hadn’t mention about the contract and showing it right in her face, I doubt she would do so. She then started to push all the blame to my manager and said that it was all his fault. If the coordination between each department is well organized, I don’t think such problems would surface.

• Lots of lies and contradicting issues from the management. Contradictory standard.
• The training course provided doesn’t help much at all. They should unblock all the unnecessary stuff and give us back our Windows Live Messenger in the training room! wth
• Training instructor is from XX country and she speaks broken English. Maybe she should consider changing her profession into a kindergarten teacher instead. Right~ (her favorite pet phrase which is damn irritating)
• XX products are refurbished ones that have been sent to XX country to repair before they send it back to XX location to pass on to other customers. It’s like wearing other people’s used undies. Woah, now you know?
• Shipments have been delayed not once, not twice, but countless times. There will always be a time frame and date given no matter how long the shipment is being delayed. I knew that cos I’ve been in the freight forwarding industry before.
• Escalated cases are re-escalated back to the juniors to handle. So what’s the point for escalating in the first place? Aren’t we back to square one? Duh!
• They should consider implementing the position called “Zo Bo Executive” who sits on the chair the whole day, shaking their legs while reading their emails, watching videos and happily earning an attractive remuneration every month without almost doing anything. If anyone has such a job available, please let me know asap. I am very interested!
• Pays are being deducted in advance for applying unpaid leaves before they are being consumed. What the?!
• Team leader don’t even bother lifting a finger to help us. She can go back home and sleep lah.
• Customers are wayyyy too demanding. FREE repairs, FREE gifts, FREE upgrade, everything also want to be FREE. They thought they could get away with all these by complaining. Sigh.
• Funny thing is, they even wanted us to change the policies with immediate effect. If I could, I will not be sitting in the office hearing you guys complain everyday. Use your brains and think lah.
• Biased, biased, biased. ‘Nuff said.

Shall stop here. There are simply too many things to be listed out.

P/S: Any similarity of information is purely coincidental.

Resolutions came a bit late, but nonetheless…

• Get my driving licence
• Get a proper full-time job and stay on for at least a year
• Lose weight, at least 3 kgs
• Finish up furnishing my pig sty
• Skip 100 counts at least twice a week
• More personal savings
• Spend more time with my loved ones and friends
• … and the list goes on

Stress has been extremely overwhelming for the past few weeks. Had the feeling that my health is deteriorating and my body may crumble any moment. It’s gonna be a hectic 2 years from now on. I’m feeling the burden already omg

I have an interview tomorrow and hopefully, what I’ve learnt in school for the past few years could be put into use for that job :wiggle: But first and foremost, I need to grab the chance of getting that job (though i didn’t do any preparation for it :p ). At least if I get that job, I don’t have to listen to angry customers complaining almost everyday and saying sorry for countless times each day wtf It’s such a torture to me. What we’ve learnt during the training period are all bullshit. All the empathy stuff are crap. Don’t understand why do we have to endure all their nonsense, we aren’t even professional psychologists. Also, the management is taking us for granted. They wanted us to make things easy for them, but they don’t do so for us.

Can’t help it anyway. Products sucks, company sucks, policies sucks, and the people aren’t any better. The stupid team leader don’t even bother to help clear the call queue at all. All she does is to say “Guys, call queue.” and looking at the call statistics for the whole day. Duh. So much so for being the biggest software company :argh:

Customer Service? wtf Forget it. It’s the worst job ever. And I’m not gonna step into this trade again. It’s so much better to be a consumer. At least we get to rant :p

Due to multiple requests, I’m back for a slight update! =) Sometimes, I feel that my life is soooooo stale that I have nothing much to update at all! That is pretty sad omg (Oei you all, ask me out leh :p) Feeling extremely lazy to blog too :p Or perhaps, it could be the exhaustion I have been experiencing for the past few weeks. Just wish that I have more time to rest and move on with grace

First anniversary with my humsup gang. I know, sounds pretty ridiculous. Call me obsessed or whatever, I don’t care. I have a fetish for guys with tiny eyes/single eyelids lah :disbelief: But not to worry, I still love my loved ones more than Mr. Jung Ji Hoon hehe :p Someone even promised to accompany me to his future concert, hor? (if there is going to be one in SG in the future) So… please pray for me that there would be one haha :wiggle:

Gua gua gua… :no:

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